Welcome to Vuugo new site!

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Ordering Journey

Shop from Vuugo to choose the best offer for your money’s worth! 


  1. Sign up for our membership account for time-to-time discounts and deals 

  1. On the top right corner, click on “register” and create your account by providing details such as your name, email, and account password. Quick and simple! 

  1. Confirm your account by verifying your email address. Now you are ready to go whenever you login! 

  1. Why should I be a member? 
    Apart from our discounts and deals, you will also be able to track your orders and save it. 

  1. Forgot your password? 
    Forgot about your password? Click on “Forgotten password” and retrieve your account by providing us your email address. 

  1. How to navigate our website? 

  1. Do you have a model or brand in mind? 
    Use our search bar and type in the model number or brand. It will take you straight to the product page in split seconds! 

  1. Do you want to compare and browse our catalogue? 
    No worries, navigate to our category bar to choose what type of products you are looking for. Once you are brought to the category page. You can choose what parameters you are looking for on the left and filter it to get to what you want even faster! 

  1. Do you want our recommendations? 
    Visit our home page to see our top picks and what is new. You can also stay tuned to our news and updates, or even reach out to our customer service to have our representatives to provide you the best recommendation! 

  1. I want this product! How do I proceed? 

  1. Select the quantity you want and add to cart. Once you are done, click on the shopping cart logo on the top right corner to take a look at what is inside before checking out. 

  1. Select what you would like to do next and fill out the information if it is not already filled. 

  1. Complete the form and your payment method. 

  1. Order submitted 

  1. Thank you for placing order with Vuugo! 

Once the order is submitted, you will receive and email from us with the order number. 

  1. Filling and completing your orders 
    Once we received your orders, we will fill your orders right away depending on what the product is and where you are located. We will examine to ensure your products are in good condition before it is shipped to you. 

Once the product is shipped from our warehouse, you will receive an email and SMS (if applicable) notifying you the product is on the way! 

  1. Tracking your order 
    If you want to take a look at the order you placed, you can click on “Orders” once you logged in. If you want to track the status, you can do so within your account management page or you can always reach out to us. 

  1. Receive your order 

  1. Depending on the quantity and type of products, you might receive multiple boxes from us for your order. Regardless, you will be able to receive it from the courier at the address you provided with ease. 

  1. Issues with the orders? 
    If there are issues with your order, please do not hesitate to reach out to us through email or from within your account after logging in. We will assign a representative to look into the issue and provide you with the best solution. 

  1. Do you have any suggestions or would you like to leave us a review? 
    Let us know how we do and leave us a review! Share your great experience with your friends and peers and let them know how Vuugo can help!